Effective Date: Febuary, 2022
This website is owned and published by Transcell Biolife.
Information You Provide
We collect information you provide to us through our website which is owned and operated by Transcell Biolife. We collect your information when you create an account, subscribe to our email list, webinars, download digital materials (e.g. technical papers, PDFs etc.), sign-up for a webinar or otherwise communicate with us through our website.
The data we collect from you can include personal information. Personal information is the data that can be used to identify an individual (such as first and last name, e-mail address, address, telephone number etc.). Furthermore, to ensure that you have a genuine interest in our content, products and services, we may also ask for work-related information such as your job title, your company name, technologies you use, your area of work or industry, the type of business you work for or own, and your scientific interests. We do this to ensure that we are providing you with information that is relevant to you and your field of study or work. At no point will we ask for any “sensitive” information such as religious beliefs, political affiliation, racial or ethnic origin or any other information that does not pertain to your activity or interest in Transcell Biolife products, services, or its technology.
Once registration is complete no further information is required for access to this site.
Information We Collect
To optimize our website, match content to your needs and deliver a more personalized user experience, Transcell Biolife also automatically collects information regarding your use of our website. When visiting us online, we log information about your visit and also use tracking mechanisms such as cookies, pixels and scripts to collect information about your interaction with our websites or emails. These can be used to provide you with additional information that is relevant to your work or scientific areas of interest.
Cookies are digital text files placed on your computer. Using cookies is a common practice. We may place cookies on your computer to allow us to recognize you on our websites when you visit us, to measure online traffic, to present you with relevant products or services, or to customize your experience. We use session cookies to make navigating our website easier, and they expire when you close your browser. Additionally, tracking cookies are used to help us understand how you use our website, they enhance your user experience, and they remain on your computer or device for an extended period of time.
Your browser may include settings that allow you to block cookies or be notified when cookies are being used. Please be aware that if you block or remove cookies, certain features and functions of our websites may be unavailable or may not operate optimally.
Pixels are small graphic images placed in web pages and e-mail messages. They may be used to count the number of visitors to our websites, to monitor how users navigate our websites, or to verify how many articles or links were viewed.
Scripts are used to collect information about your interactions with our websites. They are temporarily downloaded on your computer from our server, or the server of a third-party we work with. They are active while you are connected to our websites, and are deleted or deactivated thereafter. We do not install or download any software to your computer as part of your user experience.
Information from Other Sources
We may also collect or purchase information from other scientific industry sources, such as scientific organizations, research conferences, academic institutions, scientific directories, etc. Your personal information is only collected and stored in our databases if it is publicly available and there is a clear link between your area of work and the content, products, and services that we offer. We may also combine this information with information we have already collected about you in order to understand your needs better and provide you with a better user experience.
Your Personal Information and How We May Use it
The personal information gathered about you is used for a variety of purposes. The first is to build up a demographic profile of our subscribers, allowing us to better match our content and services to your interests. Obviously, the more accurate the information you provide, the better we can do this. For this reason, we encourage you to regularly update your profile to provide us with the most accurate information possible.
In addition, we may use your personal information for other purposes that include:
Information Shared With Our Service Providers
We may disclose your information to other companies to ensure the smooth provision of products and services that you have purchased or requested from us. If you have made a purchase or request with us your data will be principally used to provide you with your purchase or request as well as your registration or other services and facilities. This includes third-party service providers that assist us with processing credit card payments, webinar platforms that host our online events or customer relationship management applications where we house your information. These service providers are prohibited from using your personal information for any other purpose(s) than to provide the services we have contracted them to perform.
Our websites may include features, such as product reviews or comment sections, that allow you to freely submit your personal information that can be viewed by others. We and others can store, display, reproduce, publish, distribute, or otherwise use such information in any format, and there is no guarantee that we will attribute the content to you. Keep in mind that if you post information on our websites, others can access and share that information with third-parties as well.
Accessing and Updating Your Personal Information
We have designed our website so that it is easy for you to access and update the personal information that you shared with us. Individual eNewsletters, email communications and third-party communications can be immediately unsubscribed from by clicking an unsubscribe link within them. Please note that your opt-out will not affect subsequent subscriptions or non-promotional communications from us, such as administrative and service announcements. You can download and delete your personal data on our Privacy Tools page. If you require further assistance updating your details please contact us.
You are also entitled to be informed about all the information Transcell Biolife collects about you. You are entitled to receive and review the information. You may also request to have Transcell Biolife change information about you that is held by us and that is incorrect.
Limiting Collection of Your Personal Information
How We Can Make Changes to This Policy
How You Can Contact Us About This Policy